It’s no secret that the importance of creating an excellent team is one of the most significant factors of running a business.
Any company is only as good as its workforce so it’s vital that you invest time in helping develop and cultivate the individual members of your team.
Of course, this doesn’t happen overnight. It’s a continual process that should be built into your business operations and the culture of your company.
Here are some simple things you can do to motivate and inspire your workforce, enable them to excel at their job, and feel excited about working for you and their role within your company.
Praise success. Regularly! It sounds logical but praising, thanking, or even simply acknowledging great work is often overlooked. Most workers thrive on feeling appreciated; ways to do this can include company award ceremonies and doling out gifts; but the impact of smaller, more meaningful gestures shouldn’t be underestimated. Sending a thank you email, recognising achievements in newsletters and on social media, or shout outs in team meetings will also go a long way to making your workforce feel appreciated and respected.
As Sir Richard Branson said: “When you lavish praise on people, they flourish. Criticise, and they shrivel up.”
We have talked about the importance of saying thank you here.
Inject some fun. Hard work certainly pays off but encouraging your workforce to enjoy themselves on occasion will increase the productivity levels of their work, and overall life and job satisfaction. Field service workforce members work alone much of the time so organising regular get-togethers, such as monthly lunches, or activities like bowling nights, barbeques and picnics can be the kind of thing they will look forward to and enjoy. Remember, the happier your workforce is, the more engaged and productive they will be.
Support development. Investing in continuous professional development and training will not only make sure your workforce stay up-to-speed with the latest technology, skills and systems, but will also demonstrate that you’re committed to helping them be the best they can be. Proving the opportunity to expand their skill sets and progress within your company will motivate your workforce and, in turn, they will strive to achieve the goals and targets you set.
Provide the right tools! If your field service workforce are bogged down with unnecessary paperwork, take time searching for directions, or are unable to access a customer’s property to complete a job they’ll not only get frustrated and demotivated but they won’t make best use of their time, which will impact on your bottom line.
Wayforce field service software will help your workforce operate at their optimal level. Your field workers can quickly and easily update customers, allows them to manage paperwork quickly and easily, and boosts the amount of work they can complete.
Ultimately, motivating your employees isn’t a selfless gesture; it will make your workforce stronger, increase their efficiency and productivity, and help your business thrive.
Get in touch to schedule a free demo and #WayTheForceBeWithYou!